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DueLantern
Help center

How can we help?

Short, step-by-step guides for everything in DueLantern.

Getting started

Sample company, state verification and renewal steps
Try DueLantern with sample data, record license checks, and track renewal tasks.
Get employees to sign your policies
Handbooks, safety rules and other policies, signed on a phone.
Spanish emails and the phone app
Send reminders in Spanish, and put DueLantern on your phone’s home screen.
Get set up in 10 minutes
The fastest way to get your team’s licenses and certifications into DueLantern.
Add, edit and deactivate employees
Keep your team list up to date, including people who leave.
Add requirements (licenses, certifications, insurance)
A requirement is anything with an expiration date that someone needs to keep current.
Upload many documents at once
Drop in a stack of certificates and let the AI sort them for you.
Import your existing spreadsheet
Bring in your current tracker from Excel, Google Sheets or CSV in a couple of minutes.
Track vendor and subcontractor insurance
Collect certificates of insurance (COIs) and get flagged when coverage is too low.

Reminders & renewals

Endorsements and automatic fix requests for vendor insurance
Make sure vendors’ certificates really protect you, without chasing them yourself.
Turn on phone notifications
Get a notification when a document is uploaded or a renewal needs you.
Get alerts in Slack, Microsoft Teams or Zapier
Post upload, renewal and weekly alerts in the chat app your team already uses.
Upload documents and let AI read the dates
How document uploads work and what the AI does.
How employees upload renewals (no account needed)
What your employees see and do when something is about to expire.
Review and approve uploaded documents
Nothing changes until someone on your team approves it.
How reminders and overdue alerts work
Exactly who gets emailed, and when.
Pause reminders or mark a renewal “in progress”
Stop the reminders for one item without deleting anything.

Sharing & reports

Download all documents as a ZIP, and see past versions
Hand an auditor every current document in one file, and see who approved what.
Print QR badges for job sites and inspections
Anyone can scan a badge to check, live, that someone’s credentials are current.
Share a compliance report with an inspector or auditor
Print a report, or send a private link that expires.
See expiration dates in your calendar
Add every expiration date to Google Calendar, Outlook or Apple Calendar.

Account & billing

Invite your team
Give managers or office staff access to your DueLantern account.
Multiple locations and location managers
Organize everything by site, and give managers access to just their location.
Track your own details with custom fields
Add fields like Employee ID, Truck # or Renewal cost.
Turn on two-factor login
Protect your account with a code from your phone.
Free trial, plans, billing and canceling
What’s included, how billing works and what happens if you cancel.
Export or delete your data
Your data is yours. Take it with you or remove it anytime.
Can’t find what you need?

Email the founder directly. Most questions are answered within one business day.

support@duelantern.com