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DueLantern
Support

Talk to a real person

DueLantern is a small company, which means when you write in, you get the founder, not a ticket number.

Email
support@duelantern.com

Most emails are answered within one business day, usually sooner.

Want us to set it up for you?

Email photos or PDFs of your team’s licenses, certificates and insurance, and we’ll add everything, set the expiration dates and turn on reminders. It’s free during your trial.

Before you write, these might answer your question

Billing questions

You can change plans, update your card, download invoices or cancel anytime from Billing in the app. If something looks wrong on a charge, email us and we’ll make it right.

Found a bug or have an idea?

Please tell us. Send a quick description (and a screenshot if you can). Many features in DueLantern started as a customer email.